Streamlining Background Checks for Client-BCD
Techsaga's innovative platform streamlined background checks for BCD, improving efficiency and accuracy. The partnership with Techsaga optimized turnaround times and enhanced stakeholder communication.
Efficient Background Check Transformation
BCD, a leading Background Check Division, faced challenges in managing its background verification processes efficiently. The increasing volume of verifications and complex workflows demanded a streamlined solution. They sought a reliable and scalable platform to enhance their operations and improve turnaround times.
BCD partnered with Techsaga, a cutting-edge BGV Task Management platform, to address their challenges. Techsaga offered a comprehensive solution that streamlined the background verification process, optimized task management, and provided real-time updates to stakeholders.
Challenges
Managing High Volume
BCD struggled with handling a high volume of background verification requests, resulting in delayed turnaround times and increased manual effort.
Booking Convenience
Customers need the flexibility to pre-schedule and post-schedule workout sessions based on their convenience. Limited availability and booking options hinder their ability to plan and manage their fitness routines effectively.
Complex Workflows
The intricate workflows involved in verifying employee, contractor, and partner backgrounds led to confusion and inefficiencies in the process.
Improved Real-time Updates
BCD faced challenges in having a system that provided timely updates to stakeholders, which occasionally resulted in communication gaps and delays in decision-making.
Solution
Solutions To overcome these challenges, Techsaga implemented the following solutions:
Automated Task & Report Management
Techsaga introduced an automated task management system that streamlined the background verification process, allowing for better allocation of resources and improved efficiency.
Generate pre and post-verification reports effortlessly using our automated reporting feature. Save time by accessing reports without relying on other stakeholders for convenience and efficiency.
Workflow Customization
Techsaga provided BCD with the flexibility to customize workflows according to their specific requirements, reducing confusion and improving process adherence.
Real-time Notifications
Techsaga integrated a real-time notification system that kept stakeholders updated throughout the verification process, ensuring effective communication and timely decision-making.
Centralised dashboard
Track verification data and application status in real-time with our integrated dashboard. Stay informed with daily email updates summarizing activities conducted each day. Experience efficient background checks today!
Results
Increased Efficiency
With the implementation of our solution, BCD experienced a significant improvement in overall efficiency, reducing turnaround times by 30%.
Enhanced Accuracy
The streamlined workflows and automated processes minimized errors and improved the accuracy of background verifications.
Improved Stakeholder Communication
Real-time notifications facilitated seamless communication among stakeholders, leading to faster decision-making and improved collaboration.
Scalable & Cost-Effective Solution
Techsaga provided BCD with a scalable platform that accommodated their growing needs, enabling them to handle increasing volumes of background verification requests effectively.
End to End Automation
Simplify employee background checks with myBCD, our intelligent automated platform. View verification status and easily access/download reports for streamlined and efficient process management.
Data Security and Repository
Ensure data security and responsible information sharing with our advanced platform. Access past candidate data anytime from our extensive repository, mitigating the risk of data leakage.
myBCD DIY
Accelerate employee data entry with our 'Do-It-Yourself' (DIY) feature. Simply track and digitally approve candidates as an HR, and access results online for a faster and streamlined process.