CASE STUDY 2019
Naples Logo

900% Growth for Naples Roofing

How Western New York's Premier Commercial Roofer Achieved Digital Dominance

Project Overview

In 2019, Naples Roofing & Sheet Metal LLC — a premier commercial roofing contractor serving Western New York since 1975 — engaged Techsaga Corporations to transform its digital footprint. Despite decades of award-winning craftsmanship and an unmatched safety record, Naples had negligible online visibility for the commercial roofing keywords its target clients were actively searching.

Techsaga deployed an integrated SEO, PPC, Meta advertising, Bing Ads, and social media strategy specifically calibrated to reach commercial property owners, facilities managers, and institutional buyers. Within 12 months, Naples Roofing achieved 900% organic traffic growth and secured dominant first-page search positions for all major commercial roofing terms across Western New York.

Project Overview
Services Used

Core Service Utilized

SEO + Social Media + PPC

Target Region

USA & New York State

The Challenge: Breaking Digital Invisibility for a 45-Year Legacy Brand

Despite an exemplary 45-year track record, Naples Roofing's digital presence was severely underdeveloped at the campaign's start:

1

Absent Search Visibility

Naples Roofing did not rank for any significant commercial roofing keywords in Buffalo or Western New York, effectively handing its target market to newer, digitally-active competitors.

2

No B2B Lead Generation Channel

There was no paid or organic digital channel generating inbound enquiries from the commercial property owners, facilities managers, and institutional buyers Naples was best positioned to serve.

3

Competitor Digital Dominance

Younger commercial roofing companies with inferior credentials were consistently outranking Naples on Google, capturing clients who would have overwhelmingly preferred Naples had they discovered them.

4

Untapped Social Authority

Award-winning project completions, safety certifications, and industry accolades were not being communicated digitally, leaving a powerful trust-building opportunity entirely unrealised.

The Solution: A Full-Stack Digital Overhaul

An integrated B2B and B2C digital strategy was executed across four core pillars to establish Naples Roofing as the unchallenged commercial roofing authority across Western New York.

1

SEO & Commercial Search Dominance

Technical & On-Page SEO: Overhauled the Naples Roofing website architecture, optimising all commercial service pages for re-roofing, roof replacement, maintenance contracts, and metal roofing terms across Buffalo and New York state.

Off-Page Authority Building: Executed a targeted link-building and citation strategy elevating Naples' domain authority to support competitive rankings for high-value commercial roofing search terms.

2

Google Ads & Bing PPC

B2B-Targeted Search Campaigns: Built campaign architecture targeting facilities managers, property directors, and institutional procurement teams actively searching for large-scale commercial roof replacement and maintenance contracts.

Geo-Targeted Bidding Strategy: Precision geographic bidding ensuring Naples dominated paid search results across Buffalo, Rochester, and all major Western New York commercial property markets.

3

Social Media Authority & Brand Positioning

Project Showcase Content: Published professional case studies of completed large-scale commercial projects, safety leadership content, and industry certifications across LinkedIn, Facebook, and Instagram.

Thought Leadership Strategy: Positioned Naples Roofing's leadership team as Western New York's most credible commercial roofing experts through educational content on building maintenance, roofing lifespan, and weather preparedness.

4

Meta Ads & Retargeting

Decision-Maker Targeting: Deployed Meta campaigns reaching commercial property stakeholders and facilities directors with compelling project portfolio content and service capability messaging.

Retargeting Funnels: Implemented multi-stage retargeting sequences re-engaging commercial buyers who visited the website but had not yet submitted enquiries.

Digital Solution

Operational Execution: Technical SEO & Site Performance Hardening

To sustain Naples Roofing's long-term commercial search dominance, Techsaga executed a systematic SEO performance hardening programme across three operational priorities.

1

Commercial Page Depth

Expanded all service pages with comprehensive technical content covering roofing systems, material specifications, warranty details, and compliance information — driving a 55%+ increase in search impressions across primary commercial URLs.

2

Competitor Keyword Capture

Identified and targeted competitor brand and category keyword gaps, capturing inbound traffic from searches previously directed to rivals.

3

Site Speed & Mobile Optimisation

Technical performance improvements reduced page load times and improved mobile experience, directly enhancing campaign quality scores and reducing cost-per-click across paid channels.

SEO Performance

Keyword Performance & Visibility Analysis

Naples Roofing achieved dominant search positions across all primary commercial roofing intent categories in Western New York.

1

Commercial Services

commercial roofing contractor Buffalo NYcommercial roof replacement Western New Yorkcommercial re-roofing Buffaloflat roof repair Buffalo NY
2

Specialty & Compliance

metal roofing contractor Buffalolicensed commercial roofer New YorkTPO roofing installation BuffaloEPDM roofing Western New York
3

Maintenance & Emergency

commercial roof maintenance contract NYemergency commercial roof repair Buffalobuilding roof inspection Western New York

These keyword positions drove a 900% increase in organic traffic to commercial service pages, establishing a consistent pipeline of large-scale contract enquiries.

Key Performance Indicators (KPI) & Business Outcomes

The coordinated SEO and performance marketing strategy delivered category-defining results across all commercial metrics.

1

Organic Traffic & Leads

900%

Achieved 0% to 900% growth in organic traffic, establishing a consistent weekly inbound pipeline of commercial roofing enquiries from across New York state.

2

PPC Performance

5.1x

Google Ads and Bing campaigns delivered a 5.1x return on ad spend, with B2B search campaigns generating large-contract enquiries from facilities managers and commercial developers.

3

Search Engine Dominance

Top 3

Secured Top-3 search positions for all major commercial roofing keywords in Buffalo and Western New York.

4

Brand Authority

4x

Naples Roofing achieved recognition as Western New York's most authoritative commercial roofing brand, with social engagement increasing 4x across LinkedIn and Facebook.

Authority & Infrastructure Growth

The 12-month campaign fundamentally strengthened Naples Roofing's digital infrastructure for compounding long-term organic growth.

1

Domain Authority Growth

Significant

Progressive link-building and content authority work elevated Naples' domain competitiveness for increasingly high-value commercial roofing terms.

2

Commercial Keyword Portfolio

35+

Expanded from zero ranked commercial terms to first-page dominance across 35+ high-intent commercial roofing keywords in the Western New York market.

3

Review & Reputation

Significant Growth

Systematic post-project review generation significantly increased Google review volume, reinforcing search algorithm trust signals for local commercial search rankings.

WHY CHOOSE TECHSAGA

With 14+ years of experience, Techsaga delivers scalable digital solutions through dedicated domain experts, end-to-end project ownership, and ISO-certified, CMMI Level 3 delivery standards. Trusted by clients across India, UAE, USA, UK, and Australia.

01

Technology Consulting & Strategy

Defining digital roadmaps and guiding business transformation with expert technology consulting.

02

Enterprise Platform Implementation

Implementing and optimizing enterprise platforms such as Workday, Salesforce, SAP, ServiceNow, and Zoho.

03

Product Engineering & Custom Software

Building scalable web, mobile, and custom software solutions tailored to business needs.

04

Cloud Infrastructure & DevOps

Designing secure cloud environments with automated deployment and continuous monitoring.

05

Digital Marketing & Content Strategy

Boosting visibility and growth through SEO, content marketing, and reputation management.

06

Managed Services & Optimization

Providing ongoing support, security updates, performance monitoring, and system optimization.

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